Medical insurance
We understand that many people would like to use their insurance to cover their physiotherapy treatment.
Well, we’ve got great news for you. Many clients have and continue to use their insurance to cover their treatment fees at our physiotherapy clinic.
There are two ways to use your insurance for your physical therapy treatment at our clinic.
- Direct BIlling
- Pay first and reimburse later
We have direct billing with Insurance Providers under the Euro-Center Umbrella, CIGNA Healthcare, and BlueCross BlueShields (BUPA / GeoBlue)
Direct Billing & Insurance Support
At Form Recovery and Wellness, we aim to make your treatment experience as seamless as possible.
If you are covered by any of the insurance providers listed above, we can arrange direct billing, meaning we will settle your treatment fees directly with your insurer — no upfront payment required.
Direct Billing Process (CIGNA Insurance)
- Eligibility Check – Visit our clinic or contact us to confirm your coverage for the treatments you need (e.g., Physiotherapy, Acupuncture, Dry Needling, Cupping, Acupressure, Lymphatic Drainage, and more). Please bring your CIGNA insurance card with you.
- Consultation & Treatment Plan – Our specialist will conduct a thorough consultation and create a personalized treatment plan for you.
- Guarantee of Payment (GOP) – We will submit a Guarantee of Payment request to Cigna Global on your behalf.
- Start Your Treatment – Once the GOP is approved, you can begin your sessions without paying out of pocket.
If your insurer is not on our direct billing list, you can still use your insurance to cover your treatment costs.
In this case, payment will be made at the clinic, and you can then submit the necessary documents to your insurer for reimbursement.
Our team will support you throughout the process, providing all required paperwork — including medical certificates — to ensure your claim is as smooth as possible.
We have successfully assisted clients with reimbursements from a wide range of insurers, including AETNA, BUPA, LMG, AIA, AXA, and many others.
If you have any questions about using insurance for Physiotherapy, Traditional Chinese Medicine, or Applied Thai Traditional Medicine treatments, please don’t hesitate to contact us using the button below. We are here to help you get back to doing the things you love.
